Contact
We'd love to hear from you! Please feel free to reach out using the phone number or contact form below. Your feedback, inquiries, and suggestions are important to us.
9413154254
Monday - Friday: 08AM - 5PM EDT
Saturday: 10AM - 4PM EDT
Sunday: Closed
Contact
Phone: 9413154254
E-mail: contact@metal-cabinets.com
Address
1100 Logistics Parkway, Building 1
Rincon
GA
31326
Contact form
INSTRUCTION MANUALS
71" Key Lock Metal Cabinet
71" Combination Lock
71" Digital Lock
71" Office Digital Lock
71" Fingerprint Lock
71" 4 Doors Key Lock
71" 4 Doors Digital Lock
71" 4 Doors Combination Lock
Wardrobe Key Lock
Wardrobe Digital Lock
72" Wheels Key Lock
72" Wheels Digital Lock
42" Small Key Lock
42" Small Digital Lock
72" Feet Large Key Lock
72" Feet Large Digital Lock
72" Heavy-Duty Key Lock
72" Heavy-Duty Digital Lock
Frequently Asked Questions
Q: Where can I find assembly instructions or replacement parts for the metal cabinet?
A: Assembly instructions can be found here or by contacting our customer support team. For replacement parts or assistance with assembly, please reach out to us directly, and we'll be happy to help you resolve any issues.
Q: How much storage capacity do the cabinets offer, and can they be customized for specific items?
A: Our metal cabinets come with adjustable shelves and door accessories, offering ample storage space for various items such as clothes, tools, and office supplies. Customization options may be unlimited and, the adjustable shelves allow for flexible organization to suit your needs.
Q: What are your warranty and return policies for the metal cabinets?
A: Our metal cabinets come with a 2-year warranty against defects in materials and workmanship. For returns or exchanges, please refer to our return policy outlined on our website or contact our customer support team for assistance with any issues or concerns.
Q: Where do you ship from?
- A: We ship our products from Amazon and multiple warehouses across US and Canada, to ensure the fastest delivery time. However, availability may vary based on demand, so please contact us for the most up-to-date information.
Q: Are they stable?
A: Yes, our metal cabinets are stable and can be wall-mounted using the included brackets for added stability. However, they are primarily designed for floor placement. Wall anchoring is optional but recommended for extra security and stability.
Q: I received damaged parts or I have missing parts, what can I do?
A: If you encounter damaged or missing parts, please contact our customer support team immediately. We will promptly assist you in resolving the issue by providing replacement parts, refunds or new products.
Q: Can I buy in large quantities?
A: Absolutely! We welcome bulk purchases to accommodate your needs. Whether you're stocking up for a commercial space or require a large quantity for your organization, we offer flexible purchasing options tailored to your requirements. Simply reach out to our sales team, and we'll work with you to fulfill your order efficiently and provide competitive pricing for your bulk purchase.
Q: What are the dimensions and specifications of the metal cabinets?
A: Our metal cabinets come in various models, and the dimensions may vary depending on the specific model you choose. You can find detailed information about the dimensions of each model on its respective product description page on our website.
Q: How much time does it take to deliver?
A: Delivery times may vary depending on your location and the shipping method chosen. Typically, our delivery takes between 1 to 7 business days. However, please note that delivery times can be affected by factors such as holidays, weather conditions, and unforeseen circumstances. Rest assured, we strive to process and deliver your order as swiftly as possible while ensuring the safety and security of your package during transit.
Q: What happens if I lose my key / forget the passcode?
A: If you have a digital lock or combination lock, there are procedures available to unlock it, such as reset options or contacting our support team for assistance. However, if you lose the physical key, unfortunately, we cannot provide a replacement as each key is unique for security reasons. We recommend keeping your key in a safe and accessible place to prevent such occurrences.
Payments and Delivery
At METALTIGER, we prioritize the security of your payments and ensure a seamless delivery experience, no matter where you are located.
Secure Payments
We take your payments seriously and prioritize the security of your transactions.
Rest assured that your payment information is safe with us. Our checkout process is encrypted and protected by the latest security protocols to safeguard your personal and financial information.
Fast Delivery with Trusted Partners
We understand the importance of timely delivery. That's why we partner with only the most trusted and reliable shipping companies, including Amazon, FedEx, and UPS. With our trusted partners, you can expect fast and efficient delivery to your doorstep, regardless of your location.
Global Delivery Expertise
With years of experience in global shipping, we have mastered the logistics of
delivering to multiple countries. Our vast experience ensures that your orders are processed efficiently and delivered promptly. We understand the complexities of international shipping and work tirelessly to make sure your package reaches you in the shortest time possible.
Efficient Warehouse Allocation
To ensure the fastest delivery times, we ship your orders from the closest warehouse to your location. This strategic allocation allows us to minimize transit times and get your products to you as quickly as possible.
At METALTIGER, your satisfaction is our top priority. If you have any questions or
concerns regarding payments or delivery, please don't hesitate to contact us.
We're here to help!
Refunds
At METALTIGER, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we are here to help.
Amazon Shipped Orders
For products shipped from Amazon, you can benefit from Amazon's refund and return policies. Simply follow the instructions provided by Amazon to initiate the return process and receive a refund according to their policies.
Orders Shipped from Our Warehouse
For products shipped from our warehouse, we provide a hassle-free return process.
If you wish to return an item, please contact our customer support team to request a prepaid return label. Once you receive the label, simply take the product to the closest FedEx or UPS center for return shipping.
Upon receiving the returned product at our warehouse, we will promptly process your refund. Please note that it may take a few days for the refund to appear in your account, depending on your payment provider.
Special Consideration for Damaged Pieces
If the reason for the return is due to bent or damaged pieces, please contact us before applying for a return. In such cases, we can arrange to ship replacement pieces to you promptly, ensuring that you receive the quality product you deserve.
Experience You Can Trust
With our years of experience in handling returns and refunds, we have earned the trust of many satisfied customers. Rest assured that we will handle your return with the utmost care and efficiency, striving to exceed your expectations at every step.
If you have any questions or concerns about the return process, please don't hesitate to contact our friendly customer support team. We are here to assist you and ensure that your shopping experience with us is nothing short of exceptional.